Company Details
As Virginia’s premier event staffing company, RMC Events is committed to providing our clients and venues with superior-level event management services and support to ensure a safe and enjoyable experience for their guests. From Day One, RMC’s success has been built upon good people first.
Position Details
Job Title: Non-Security Event Staff
Employment Status: Part-time, Flexible
Reports To: Account Manager
Salary Range: $12/hr - $15/hr
Position Summary and Location
To provide a superior level of customer service to ensure a safe and enjoyable environment for guests as they attend various events, including collegiate sporting events, concerts, festivals, and fairs. The position offers flexible, part-time hours that allow for the accommodation of each staff member’s schedule.
RMC operates in several regional markets throughout Virginia including Richmond, Charlottesville, Harrisonburg, and Tidewater.
Job Duties
- All Non-Security Event Staff will be cross-trained in multiple positions, including Ticket-Taker/Scanner, Usher, and
Parking Attendant (post assignments will vary for each event). - Creating an enjoyable and safe experience for guests at any given event by providing a high level of customer service.
- Observing your surroundings, detecting any suspicious or hazardous situations, and reporting your findings to event supervisors, managers, and emergency personnel.
- Work flexible hours which include nights and weekends.
Physical Requirements
- Capable of standing for long periods and lifting items weighing up to 20 pounds, as needed.
- Repetitive movements are required.
- Ability to stand, walk, climb & descend stairs, bend, squat, push, and pull frequently.
- Work indoors in environmentally controlled conditions as well as occasionally outdoors in weather conditions,
including but varying temperatures and weather conditions. - Ability to convey information clearly and effectively.
Qualifications
- Upon the successful competition of RMC’s interview process, all new staff must complete a 4-hour training.
- Excellent customer service mindset and verbal communication skills in English.
- Ability to remain calm in a fast-paced, high-energy environment.
- Must be able to work a minimum of 2 – 3 events per month.
Other Requirements
- Must be at least 16 years old.
- Successfully complete the initial application process and required Non-Security training course, provided by RMC Events.
- Ability to interact cordially and communicate with a diverse community.
- Ability to assess and react to all situations including emergencies quickly, accurately, and effectively.
- Must be a U.S. citizen or a foreign citizen authorized to legally work in the U.S.
- Must maintain a neat, clean, & well-groomed appearance.
- Must have reliable transportation and always be punctual for assigned events
- All employees are required to possess a fundamental proficiency in technology, such as using email, navigating
scheduling software, and effectively utilizing tools like Zoom and MS Teams.